Module 1: Introduction to Quality Assurance in Healthcare
Day 1:
- Overview of Quality Assurance (QA) concepts, history, and its importance in healthcare
Day 2:
- Regulatory frameworks and international standards in QA
- Participants will develop a basic QA checklist tailored to their healthcare facilities
Module 2: Quality Assurance Tools and Techniques
Day 1:
- Introduction to key QA tools such as Root Cause Analysis (RCA), Failure Mode and Effects Analysis (FMEA), and Process Mapping
Day 2:
- Application of these tools in real healthcare scenarios
- Participants will collaborate in groups to perform a mock root cause analysis on a clinical case
Module 3: Developing a Quality Improvement Plan
Day 1:
- Principles of Continuous Quality Improvement (CQI) and setting measurable goals
Day 2:
- Applying CQI in daily practice and engaging leadership in quality initiatives
- Hands-on: Participants will create a CQI plan addressing a real clinical challenge within their facility
Module 4: Patient Safety and Risk Management
Day 1:
- Understanding patient safety protocols, error reporting systems, and risk management strategies
Day 2:
- Identifying and managing risks in healthcare environments
- Simulating a risk assessment exercise in a hospital setting and developing risk mitigation strategies.
Module 5: Quality Assurance Audits
Day 1:
- Audit processes, types of audits, and effective audit planning.
Day 2:
- Conducting audits and understanding findings for improvement.
- Participants will practice conducting a mock audit of a healthcare department or process.
Module 6: Compliance and Accreditation
Day 1:
- National and international standards for healthcare facilities (e.g., JCI, ISO).
Day 2:
- Preparing for accreditation and ensuring ongoing compliance.
- Participants will complete a mock self-assessment for accreditation and learn how to implement corrective actions.
Module 7: Quality Assurance Leadership
Day 1:
- The role of leadership in quality assurance and fostering a culture of safety and improvement.
Day 2:
- Techniques for motivating and leading staff in quality improvement initiatives.
- Participants will engage in role-playing leadership scenarios to practice motivating teams for quality assurance.
Module 8: Training at Clinical & Hospital-Based (In-Person)
- Participants will visit their assigned departments to assess compliance with QA principles using their checklist.
- Conducting a real RCA on an identified clinical issue in their department.
- Implementation of a CQI project in their assigned hospital department and tracking progress.
- Conducting an actual patient safety audit in a clinical department
- Performing a live quality audit in their hospital or clinical workplace, presenting findings and recommendations.
- Preparing accreditation documentation and presenting an action plan for hospital compliance improvement.
- Leading a quality improvement initiative in their assigned department.
Module 9: Final Exam & Case Discussion (In-Person)
- Final assessment
- Case presentation and project discussion
Module 1: Introduction to Quality Assurance in Healthcare
Day 1:
- Overview of Quality Assurance (QA) concepts, history, and its importance in healthcare
Day 2:
- Regulatory frameworks and international standards in QA
- Participants will develop a basic QA checklist tailored to their healthcare facilities
Module 2: Quality Assurance Tools and Techniques
Day 1:
- Introduction to key QA tools such as Root Cause Analysis (RCA), Failure Mode and Effects Analysis (FMEA), and Process Mapping
Day 2:
- Application of these tools in real healthcare scenarios
- Participants will collaborate in groups to perform a mock root cause analysis on a clinical case
Module 3: Developing a Quality Improvement Plan
Day 1:
- Principles of Continuous Quality Improvement (CQI) and setting measurable goals
Day 2:
- Applying CQI in daily practice and engaging leadership in quality initiatives
- Hands-on: Participants will create a CQI plan addressing a real clinical challenge within their facility
Module 4: Patient Safety and Risk Management
Day 1:
- Understanding patient safety protocols, error reporting systems, and risk management strategies
Day 2:
- Identifying and managing risks in healthcare environments
- Simulating a risk assessment exercise in a hospital setting and developing risk mitigation strategies.
Module 5: Quality Assurance Audits
Day 1:
- Audit processes, types of audits, and effective audit planning.
Day 2:
- Conducting audits and understanding findings for improvement.
- Participants will practice conducting a mock audit of a healthcare department or process.
Module 6: Compliance and Accreditation
Day 1:
- National and international standards for healthcare facilities (e.g., JCI, ISO).
Day 2:
- Preparing for accreditation and ensuring ongoing compliance.
- Participants will complete a mock self-assessment for accreditation and learn how to implement corrective actions.
Module 7: Quality Assurance Leadership
Day 1:
- The role of leadership in quality assurance and fostering a culture of safety and improvement.
Day 2:
- Techniques for motivating and leading staff in quality improvement initiatives.
- Participants will engage in role-playing leadership scenarios to practice motivating teams for quality assurance.
Module 8: Training at Clinical & Hospital-Based (In-Person)
- Participants will visit their assigned departments to assess compliance with QA principles using their checklist.
- Conducting a real RCA on an identified clinical issue in their department.
- Implementation of a CQI project in their assigned hospital department and tracking progress.
- Conducting an actual patient safety audit in a clinical department
- Performing a live quality audit in their hospital or clinical workplace, presenting findings and recommendations.
- Preparing accreditation documentation and presenting an action plan for hospital compliance improvement.
- Leading a quality improvement initiative in their assigned department.
Module 9: Final Exam & Case Discussion (In-Person)
- Final assessment
- Case presentation and project discussion