Dental Patient Communication: Boosting Treatment Acceptance

Dental Patient Communication: Boosting Treatment Acceptance

Lesson 01 - Introduction
  • Introduction
Lesson 02 - Communication Basics
  • Basics of Patient Communication
  • What language to use for patients
  • The Keywords of Closing
  • Why asking questions is important in selling
  • Why the way you communicate is so important
Lesson 03 - The Buying Habits
  • 5 reasons patients don't buy your treatments
  • 3 reasons why patients buy your treatments
Lesson 04 - Psychological Rules
  • The Psychology of saying Yes
  • Create Ideal Acceptance Conditions
  • Pre-suation Principles
Lesson 05 - The Processes
  • The Closing Sequence
  • The 5 Steps of the Communication Process
Lesson 06 - The Presentation
  • Basic Thoughts on Treatment Presentations
  • Powerful Questions during the Presentation
  • 3 Step Technique for Patients to say Yes
  • Overcoming Barriers during the Presentation
  • Mistakes during the Case Presentation
Lesson 07 - Additional Tips and Tricks
  • Active Listening
  • Gift-Wrap your Value
  • Small Tips and Tricks for Case Presentations
Lesson 08 - The Objections
  • Your First No
  • A simple idea on how to handle objections
  • Most common Objections and how to handle them
Lesson 09 - Special Situations
  • When the Patient asks
  • The Indecisive Patient
  • The Angry Patient
Lesson 01 - Introduction
  • Introduction
Lesson 02 - Communication Basics
  • Basics of Patient Communication
  • What language to use for patients
  • The Keywords of Closing
  • Why asking questions is important in selling
  • Why the way you communicate is so important
Lesson 03 - The Buying Habits
  • 5 reasons patients don't buy your treatments
  • 3 reasons why patients buy your treatments
Lesson 04 - Psychological Rules
  • The Psychology of saying Yes
  • Create Ideal Acceptance Conditions
  • Pre-suation Principles
Lesson 05 - The Processes
  • The Closing Sequence
  • The 5 Steps of the Communication Process
Lesson 06 - The Presentation
  • Basic Thoughts on Treatment Presentations
  • Powerful Questions during the Presentation
  • 3 Step Technique for Patients to say Yes
  • Overcoming Barriers during the Presentation
  • Mistakes during the Case Presentation
Lesson 07 - Additional Tips and Tricks
  • Active Listening
  • Gift-Wrap your Value
  • Small Tips and Tricks for Case Presentations
Lesson 08 - The Objections
  • Your First No
  • A simple idea on how to handle objections
  • Most common Objections and how to handle them
Lesson 09 - Special Situations
  • When the Patient asks
  • The Indecisive Patient
  • The Angry Patient