Lesson 02 - Communication Basics
- Basics of Patient Communication
- What language to use for patients
- The Keywords of Closing
- Why asking questions is important in selling
- Why the way you communicate is so important
Lesson 03 - The Buying Habits
- 5 reasons patients don't buy your treatments
- 3 reasons why patients buy your treatments
Lesson 04 - Psychological Rules
- The Psychology of saying Yes
- Create Ideal Acceptance Conditions
- Pre-suation Principles
Lesson 05 - The Processes
- The Closing Sequence
- The 5 Steps of the Communication Process
Lesson 06 - The Presentation
- Basic Thoughts on Treatment Presentations
- Powerful Questions during the Presentation
- 3 Step Technique for Patients to say Yes
- Overcoming Barriers during the Presentation
- Mistakes during the Case Presentation
Lesson 07 - Additional Tips and Tricks
- Active Listening
- Gift-Wrap your Value
- Small Tips and Tricks for Case Presentations
Lesson 08 - The Objections
- Your First No
- A simple idea on how to handle objections
- Most common Objections and how to handle them
Lesson 09 - Special Situations
- When the Patient asks
- The Indecisive Patient
- The Angry Patient
Lesson 02 - Communication Basics
- Basics of Patient Communication
- What language to use for patients
- The Keywords of Closing
- Why asking questions is important in selling
- Why the way you communicate is so important
Lesson 03 - The Buying Habits
- 5 reasons patients don't buy your treatments
- 3 reasons why patients buy your treatments
Lesson 04 - Psychological Rules
- The Psychology of saying Yes
- Create Ideal Acceptance Conditions
- Pre-suation Principles
Lesson 05 - The Processes
- The Closing Sequence
- The 5 Steps of the Communication Process
Lesson 06 - The Presentation
- Basic Thoughts on Treatment Presentations
- Powerful Questions during the Presentation
- 3 Step Technique for Patients to say Yes
- Overcoming Barriers during the Presentation
- Mistakes during the Case Presentation
Lesson 07 - Additional Tips and Tricks
- Active Listening
- Gift-Wrap your Value
- Small Tips and Tricks for Case Presentations
Lesson 08 - The Objections
- Your First No
- A simple idea on how to handle objections
- Most common Objections and how to handle them
Lesson 09 - Special Situations
- When the Patient asks
- The Indecisive Patient
- The Angry Patient